FREE DELIVERY ON ALL ORDERS OVER $100*
PHONE ORDERS 1300 728 980
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FREE DELIVERY ON ALL ORDERS OVER $100* | FREE 30 DAY RETURNS TO STORE
$25 Outlet Styles | $30 Select Shirts | 30% off Accessories | $30 Select Pants

ONLINE RETURNS INFORMATION

Need to return something? It couldn't be easier. You can now return and exchange your purchase to any of our NONI B stores or back to our online store.

 

RETURNS POLICY FOR ITEMS PURCHASED ONLINE

If you are not entirely happy with your online purchase, please post the return to us Australia Post or local postal authority, within 30 days of purchase for a full refund or exchange.

All eligible online returns require:

  • Items must be in new and original condition as purchased, with all labels/tickets attached.
  • Tax Invoice must be provided as proof of purchase.
  • Completed webshop Returns Form which was also enclosed with your purchase.
  • The items are returned within 30 days of the date shown on the tax invoice.

If one item is returned that was part of a '2 for' or 'Spend & Save' deal, the garment will be refunded at the discounted price or as the percentage price as calculated by NONI B which was paid and not the original full price.

Please note customers are responsible for the cost of postage for all returns, with the exception of faulty items or incorrect items. If your item is faulty, please contact our Customer Care team to arrange a return in this instance.

Address:

NONI B Webshop Returns
Unit 2/46 Raymond Ave
Matraville, NSW 2236
Australia

 


RETURNS POLICY FOR ITEMS PURCHASED INSTORE

We welcome refunds and exchanges on change of mind purchases subject to the following conditions:

  • The return is made within 30 days of purchase.
  • The garment is unworn and in its original condition with tags still attached.
  • The original sale receipt must be presented.
  • Without a receipt an exchange or credit note may be offered for the current selling price of the goods.
  • The item was not permanently reduced at the time of purchase.

Note: To protect your health and the health of others, we do not refund or exchange for change of mind purchases on swimwear, underwear (excluding bras), cosmetics or pierced earrings. Where items are faulty, have been wrongly described or do not do what they are supposed to, you are welcome to choose between a refund (with proof of purchase), repair, exchange or credit note.

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