Need to return something? It couldn't be easier. You can now return and exchange your purchase to any of our NONI B stores or back to our online store.
If you are not entirely happy with your online purchase, please post the return to us Australia Post or local postal authority, within 30 days of purchase for a full refund or exchange.
All eligible online returns require:
If one item is returned that was part of a '2 for' or 'Spend & Save' deal, the garment will be refunded at the discounted price or as the percentage price as calculated by NONI B which was paid and not the original full price.
Please note customers are responsible for the cost of postage for all returns, with the exception of faulty items or incorrect items. If your item is faulty, please contact our Customer Care team to arrange a return in this instance.
NONI B Webshop Returns
Unit 2/46 Raymond Ave
Matraville, NSW 2236
We welcome refunds and exchanges on change of mind purchases subject to the following conditions:
Note: To protect your health and the health of others, we do not refund or exchange for change of mind purchases on swimwear, underwear (excluding bras), cosmetics or pierced earrings. Where items are faulty, have been wrongly described or do not do what they are supposed to, you are welcome to choose between a refund (with proof of purchase), repair, exchange or credit note.
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